Singer Nikki Laoye took to her Twitter to call out the airline over her bad experience flying to and from the UK. The singer stated that the customer service of the airline was terrible and needed to be worked on.
She also went on to complain about the airline’s one hand luggage rule and the fact that she had to pay more for her luggage.
Two years ago Banky W called out Arik Air after he and other passengers on a Lagos to New York flight were trapped in the plane for an hour with no air conditioning! There’s even a video of the unfortunate incident.
Read Nikki’s tweets below:
This took place at Heathrow on my way back to Lagos and i finally have time to tweet at you guys. @ArikAirNigeria@arikairuk #ArikAir
It's a shame that in 2016,ppl are Still complaining about you and ur services. Aren't you guys tired? @ArikAirNigeria @arikairuk#ArikAir
A proper explanation to a 1st time customer would ave bn appreciated but Ur Staff decided to threatenMe @ArikAirNigeria@arikairuk #ArikAir
Never heard of ur weird rule of one hand luggage,where a female handbag is termed as luggage @ArikAirNigeria@arikairuk #ArikAir
Flew ur airline for the 1st time to & fro the UK & had a terrible experience with your customer service @ArikAirNigeria@arikairuk #ArikAir
I had d money,No prob but made no sense. Flew Nigeria to UK with same bag & trolley box.To fly back was now wahala@ArikAirNigeria #ArikAir
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